Privacy Policy

The headlines…

The only data I keep for my mailing list is your name and email address, and I never, ever share your information with third parties. You can unsubscribe at any time.

If you book for an event I will keep records of payment amounts but no other financial information

For the full policy read on…

At Living Focusing, we know that privacy and security is a major concern. We have set out the procedures we use for safeguarding your personal data. Please read this Privacy Policy carefully and check it occasionally as it could change from time to time. This privacy policy adheres to the guidance set out by The EU General Data Protection Regulation (GDPR)

Living Focusing’s Privacy Promise

Living Focusing are dedicated to safeguarding your privacy online. We will only collect, store and use your personal information for specific purposes as outlined below in accordance with GDPR. We use your personal information to support and develop our connection with you. We will never share your personal data to 3rd parties unless required by law and your data is always protected. You may contact Living Focusing at any time with any privacy queries or concerns and to see the personal data you have given us and request modification.

Personal data means any information relating to an identified or identifiable natural person. This can include name, email address.

Your information

When you book events on this website, we may ask for data such as your name, e-mail address, billing address, and contact details. Living Focusing keeps a record of this information for tax purposes and for ensuring we fulfil our contract with you.

The only personal information we hold is what customers provide to us when they book an event or sign up for the newsletter.

We share it with nobody, however it is stored on relevant systems such as cloud systems, Mailchimp, and accounting systems which are GDPR compliant. If we are required by law to share any information, we will check with each party concerned to ensure they are happy for that to happen. An example of this would be if HMRC requested an audit.

We store sensitive data for as long as projects are in progress and customers remain active clients. Email addresses provided via Mailchimp are stored until consent is withdrawn. Information required for tax and legal requirements are held for 7 years as a requirement by law.

We keep a record of any e-mail communication you send us, so we can track any problems or concerns you’ve had.

In addition to personal information, our website uses Google Analytics to ensure we are meeting your customer needs. Google Analytics stores usage data which may include your IP address, geographical location, referral source, length of visit and page views – although a lot of this is aggregated data. The legal basis for this is legitimate interest for the basis of ensuring we are meeting website users needs.

How we use your personal data

All the data we gather via this website or through communication with you is used to operate and expand the service we offer you and to personalise our service. How we use your personal data is dependent on the legal basis for processing your data. We are dedicated to using your personal data only for: 

1. Keeping in touch through the newsletter and occasional other promotions 

Legal Basis for Processing Data

Living Focusing’s lawful basis for processing data are:

Consent – customers that consent to signing up for our newsletter. Legal Obligation – tax purposes.

Contract – customers that place an order with Living Focusing.

Requesting Your Information

If you would like to review the data you have provided to us because you feel that what we presently have on record is incorrect, and/or you would like your data erased from our records, you can so do by contacting us using the contact details below.

Under GDPR you have a right to be forgotten, to withdraw your consent, to change information we hold about you, and to restrict processing.

Living Focusing are more than happy to comply with this in accordance with the law.

How we protect data

You recognise that the Internet is not a 100% secure platform for communication and, accordingly, we cannot guarantee the security of any data you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.

We take every precaution to safeguard your information. All personal data stored by us is kept on a server in a secure environment. The computer on which data is accessed on is password protected, data held in the cloud is password protected and held on encrypted systems and third-party software have their own security systems.

The risks of a breach are minimal due to the precautions mentioned above being taken, and close monitoring is undertaken to ensure security systems are always up to date. Breaches will be identified, reported, managed, and resolved according to the ICO guidelines.

Further information

If you have questions about your personal data or our privacy policy, please contact us. To see all the information we have about you, and to correct any inaccuracies, please write to us.

Changes to privacy policy

We reserve the right to amend our privacy policy, whilst keeping it within all appropriate legislation and guidelines. We will do all we can to ensure that these pages show the most up to date information always and may notify you of such changes by uploading the revised privacy policy on the Living Focusing website.

Our cookie policy:

Please note: to make full use of the Living Focusing website and to benefit from a selection of personalised features, your computer, tablet or mobile phone will need to be set up to accept cookies. Living Focusing uses cookies to deliver the best user experience possible, without them we wouldn’t be able to do things such as remember your preferences or enable you to store products in your basket. The cookies we use don’t store sensitive data such as your name, address or payment details.These details are never used to identify you and we would never share or sell on this data. 

Marketing Material

If you're happy to receive marketing communications by email, you may sign up for our newsletter. You may unsubscribe and have the right to be forgotten at any time. We will never spam you or sell your email address to 3rd parties.

Contact Information

Peter Gill – Trading as Living Focusing

Last Updated: April 2025